Personal Data Protection Policy

TANA Activewear Sdn. Bhd. (“TANA Activewear”, “We”, “Our”, “Us”) is committed to protecting the personal data and privacy of our customers, suppliers, partners, and website users in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

This Personal Data Protection Policy explains how we collect, use, disclose, and safeguard your personal data. By interacting with us, using our website [www.tanaactivewear.com], or purchasing our products, you consent to the processing of your personal data as described in this policy.

 

 1. Collection of Personal Data

We may collect personal data from you in various ways, including when you:

• Register an account on our website.

• Place an order or make a purchase.

• Subscribe to our newsletter or marketing updates.

• Contact us via email, phone, or social media.

• Participate in promotions, events, or surveys.

The types of personal data we may collect include (but are not limited to):

• Name, address, contact number, email address.

• Payment details and billing information.

• Delivery address and order history.

• Login credentials (If you create an account).

• Demographic information such as age, gender, or preferences (if voluntarily provided).

 

 2. Purpose of Collecting Personal Data

Your personal data may be processed for the following purposes:

• To process and fulfil your orders, including payment and delivery.

• To verify your identity and manage your account.- To communicate with you regarding orders, returns, or customer service inquiries.

• To send you marketing materials, promotions, and updates (Only if you have consented).

• To improve our products, services, and website user experience.

• To comply with legal and regulatory obligations.

 

 3. Disclosure of Personal Data

We will not sell or rent your personal data to third parties. However, we may share your data with:

• Courier and logistics partners for order delivery.

• Payment gateway providers for processing transactions.

• Marketing and service providers engaged to manage promotions or surveys.

• Legal or regulatory authorities where required by law.

• All third- party service providers are only permitted to process your personal data for

       the purpose specified and are required to keep it confidential

 

 4. Protection of Personal Data

We take reasonable steps to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction, including:

• Using secure servers and encryption for transactions.

• Restricting access to personal data to authorized employees only.

• Regular monitoring of systems to detect and prevent security breaches.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

 

 5. Retention of Personal Data

Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When no longer needed, your personal data will be securely deleted or anonymized.

 

 6. Access and Correction of Personal Data

       You have the right to:

• Request access to your personal data that we hold.

• Request correction of your personal data if it is inaccurate, incomplete, or outdated.

• Withdraw your consent for us to process your personal data (Which may affect our ability to provide services to you).

• Requests should be emailed to us at support@tanaactivewear.com

 

 7. Marketing and Communication Preferences

• If you have subscribed to our marketing emails, you may opt out any time by clicking the “unsubscribe” link in the email or contacting us directly.

 

 8. Cookies and Tracking Technologies

• Our website may use cookies or similar technologies to improve functionality, analyze traffic, and enhance your browsing experience.
• You may disable cookies in your browser settings, but this may affect the functionality of our website.

 

 9. Changes to this Policy

• We may update this Personal Data Protection Policy from time to time.
• Updates will be posted on this page with the “Last Updated” date.
• Your continued use of our services constitutes acceptance of the updated policy.

 

 10. Contact Us

  If you have any questions or concerns regarding this Personal Data Protection Policy,

  please contact us at:

 TANA Activewear Sdn Bhd

 Email: tanaactivewear@gmail.com

 Email support: support@tanaactivewear.com

 Phone number: +60148114803